![]() ![]() If you’re working for a retail and ecommerce business, product mix-ups, incorrect orders, damaged goods, and other issues are bound to come up. Let me transfer you to the so they can wrap things up with this order.”Ĭall Center Script for Incorrect Orders, Product Damages, and Other Issues Let me go ahead and transfer you to the so they can assist you.” “It looks like this might be a bit outside of my bandwidth of support. ![]() Let me put you through to my supervisor so we can go ahead and authorize the change on your order.” If I can put you on hold for just a second, I can double that order for you.” Let me check with the warehouse to see if we can fulfill that order. “Sorry, let me put you on hold for just a moment while I check in with the for that order.If this ever comes up, the below script has got you covered. There are going to be situations where you may need to put a customer on hold or transfer them to a different department. Is this for the you made on ?Ĭustomer Call Script for Placing a Customer on Hold or Transferring a Call “Thanks for calling again,, I see you made that purchase on for a, is that right?”. ![]()
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